AMAR 451 — Quality Management
Instructor, Undergraduate Class, California State University, Chico, 2021
Resources: Syllabus
An applied course in quality management. You study TQM, culture, leadership, customer focus, and teams. You learn QFD, SPC, Six Sigma, and Lean. You cover inspection and auditing. Assessments include quizzes, assignments with a project paper, three take‑home exams, and a final. Online delivery uses Blackboard and timed exam windows.